Leader and Manager

I have been thinking about this for a while and asked my sister whats the difference. She told me Leader is the one who leads and Manager is the one who manages. Hmm... thats a trivial answer, but not clear enough. Infact, when I started writing this, I gave the title as 'Leader vs Manager'. I wanted to distinguish the roles that each one play. Later I realized, these two roles do not really compete with each other, but sometimes are best performed complementing each. Based on the situation one of the qualities come out from the same individual (not induhvidual). The reason I started writing about this topic was, simple organization behaviour. I believe work atmosphere should never create 'challenging confusions' among work force.

Let us look at a typical team structure in a Bangalore based software services company. A team of size 30, has one line manager, has 4 or 5 project leaders (or team leaders) reporting to him/her and the remaining (24) is a mix of senior and relatively junior set of developers. In such a set up, a project leader (or team leader) is the one who is closest to the work force. He/she knows about business intricacies and execution. Seldom is the manager aware of them.

In this kind of setup, the ideal role for manager is to do 'measure and control' and interfere less in the daily operations of execution. May be the manager could look at measuring the productivity or 'observing' the quality process or motivating the work force or providing a safe and inspiring work environment, matching their professional and personal goals, etc. It is upto the project lead to ensure that deadlines are met, team members are skilled to perform the tasks, there is a great degree of inter and intra team co-operation, quality processes are 'followed', ensure transparent reporting of activities for better visibility etc. If the project is adequately staffed and project leader is able to manage the execution and still has time, there is no harm in sharing few responsibilities of line manager. BUT I would expect its a great disaster if manager tries to micro manage the project leader's functions. It hurts the confidence of team members and the project leader.

I conclude with the fact that a leader is more result oriented person with a team to produce results and a manager need to steer the energy in right direction. A manager has got 4 to 5 engines and he/she needs to make them function with synergie to make the vehicle move in right direction. But a steering could never try to become an engine.